There's too much to know!

If your goal is great communication you appreciate clarity and focus when receiving information. The resources we point you to from here reflect this viewpoint and demonstrate the quality of thought and delivery that produces results. On this page you'll also find some of our own writing.

Books

COMING SOON!
Sue's book, Talk To Me! Workplace Conversations That Work, will be published in the fall of 2007. It weaves the principles of effective conversation into the story of a manager who has a thing or two to learn about communication - and about himself.

ALREADY HERE!
eBook - Can We Talk? 351 KB: Want a quick guide to face-to-face communication? Sue’s eBook of Top Ten Tips To Being Understood began as a handout for a keynote speech she was giving in Bermuda. It was the start of her Talk To Me series of learning programs and tools. (Note: It’s designed for on-screen reading. If you print it out, it will be a large print book.) Just $9.99.

Book Chapter : In 2005, Sue was invited to contribute a chapter to “Be Your Own Great And Powerful: A Woman’s Guide To Living Your Real, Big Life,” edited by Barbara Bellissimo. In the book, 10 women share the stories of how they discovered who they are. Here’s Sue’s chapter, “Objects In Mirror Are Closer Than They Appear.” FREE

Listen to Barbara interview Sue on the experience here.

Interested in reading the rest of the book? It’s available at Amazon.com and at Chapters/Indigo.

Articles

Interpersonal Skills

Primal Communication —  144 KB:
An academic paper by Susan Johnston examining current management ideas from a communication point-of-view. A modified version of this paper was published in Lawrence Ragan Communications, Inc.'s Journal of Employee Communication Management.

Rules of Engagement —  21 KB:
A brief look at techniques to engage people in the workplace and improve employee committment that don't cost a penny to implement.

It's OK to Say "No" —  21 KB:
Are you overwhelmed? Advice and techniques to overcome the common tendency to overcommit.

Nice Theory, But What Do I Do Now? —  29 KB:
Theories are great but gleaning value from them can be challenging. Here are some ideas on the process of taking Emotional Intelligence from interesting theory to useful practice.

Communication

Feng Shui For Your Writing? —  19 KB:
Nine tips for clearing clutter from your prose. Thoughts on how the principles of Feng Shui can help you communicate more clearly.

Does PowerPoint Make Us Stupid? —  29 KB:
A "minifesto" on using the software that changed meetings forever.

Talk To Me! (summary article) —  27 KB:
Ten tips to being undersood at work.

Coaching

Who're You Gonna Call? —  35 KB:
Ten great reasons to hire a coach!

Hey, New Coaches - You Don't Have To Do It All At Once —  38 KB:
Straightforward advice on building your business - one step at a time rather than trying, and failing, to do it all at once.