The books listed below offer useful insights into effective communication.
(Clicking on the book cover image will take you directly to Amazon.com
for more information)
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Emotional Intelligence- A compelling argument for the interaction between emotion
and intellect and the effect it has on performance and success. |
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Primal Leadership - This book extends the principles of Emotional
Intelligence to the role of leadership of an organization. |
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Information
Anxiety - Richard Saul Wurman's updated classic that deals with imposing some order to the information that overflows our lives. |
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First Break All the Rules - Clear and concise advice on how to make employees
and managers work better. The conclusions, culled from over 80,000 interviews,
are difficult to ignore. |
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Now Discover Your Strengths - Building on the the groundwork
laid in their earlier book (see above) the authors provide techniques
to help us all discover the strengths upon which we should focus. Practical advice
for managers and employees alike. |
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How Full Is Your Bucket? - Clifton
(coauthor of Now, Discover Your Strengths)
and Rath suggest that we all have a bucket within us that needs
to be filled with positive experiences, such as recognition
or praise but is diminished by negative ones. This exchange is made in even
the briefest interaction with others. Take
this test to see which way you’re flowing. |
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Follow This Path - Coffman and Gonzallez-Molina illustrate the impact
of emotion on both employees and customers. Based on data of
mind-boggling breadth their assertions about what makes an organization
effective are compelling. |
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Taming Your Gremlin - An entertaining and practical look at how to deal with
that little voice inside us that says "No!" and "Who do you think you are?". |
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The Emotionally Intelligent Manager - A practical work by pioneers in the
EQ field that translates concepts from scientific study into actions we can use effectively every day. |
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The Leadership Challenge - This updated classic confirms the original research of Kouzes and Posner into the phenomenon of ordinary people achieving "individual leadership standards of excellence’. Its emphasis is that the fundamentals of leadership are enduring, however the context in which they are exercised has changed – sometimes dramatically. |
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The Leadership Challenge Workbook - This workbook is a guide through the process of employing Kouzes and Posner's "The Five Practices of Exemplary Leadership". Its easy-to-use worksheets help readers to assemble a blueprint and a weekly planner for implementing their leadership ideas. |
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The Art of Possibility -
He’s an orchestra conductor; she’s a family therapist. Together, Ben and Rosamund Zander have written one of the best management books around. We give it an A. |
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Five Dysfunctions of a Team -
Team management principles are brilliantly illustrated, as only Patrick Lencioni can do, through the story of a new CEO who has to unite a leadership team in such disarray it threatens to sink the entire company. |
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Good to Great -
After five years, Jim Collins’ Built To Last follow-up is still one of the ‘most recommended’ business books. There’s wisdom here, not just for corporate types, but also for small businesses and solopreneurs. |
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Fierce Conversations -
A communication book to read and re-read. Far from aggressive, Susan Scott’s definition of “fierce” is “robust, intense, strong, powerful, passionate, eager, unbridled.” It will change the way you talk with people. |
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Mining Group Gold - Tom Kayser gives you the tools to uncover the hidden treasure of team collaboration in one of the best meeting management books ever. Sue’s used this methodology since the mid ‘90s at Bank of Montreal. We’re delighted to see it back in print. |
